Shipping policy

At Charuta, we value your desire to receive your products promptly and in excellent condition. To fulfill this, we have established a vast network of reliable couriers who strive to provide you with the best service in the shortest possible time.

 Here is an overview of our shipping process:

• Once we receive your payment, we promptly process your order within 24 hours.
• Within 48 hours of processing, we ensure that your order is shipped out and we will share the tracking details with you.
• Our trusted courier partners are responsible for delivering your products, aiming to complete the delivery within 5-7 working days. However, please note that unforeseen circumstances can occasionally lead to slight delays in their delivery schedule.

Rest assured, we make every effort to expedite the shipping process and ensure that your products reach you as quickly as possible.